Problem with Toltec Connector and calendar folder

[Joon Radley]

Hi Andreas,

The behavior of the folder synchronization after the new folder arrives I
can explain. It is part of the normal mechanism.

The issue is however the new folder that shows up. This looks like a Outlook
bug, we never set the default calendar marker in the PST file. This is set
by whatever creates the second folder as we still synchronize both folders
to the same IMAP4 mailbox.

Is it possible that you can try the sequence of events without Toltec and
the IMAP4 server. Are you running any other plugin or Outlook related
software?

Best regards

Joon Radley
Radley Network Technologies CC
Cell: +27 (0)83 368 8557
Fax: +27 (0)12 998 4346
E-mail: joon at radleys.co.za

> -----Original Message-----
> From: Andreas Gungl [mailto:Andreas.Gungl at osp-dd.de] 
> Sent: Thursday, April 06, 2006 4:53 PM
> To: kolab-users at kolab.org
> Cc: Joon Radley
> Subject: Re: Problem with Toltec Connector and calendar folder
> 
> Am Donnerstag, 6. April 2006 14:47 schrieb Joon Radley:
> > I have had two reports of this behavior. To date we have found no 
> > explanation for it
> 
> Hi Joon,
> 
> Thanks for taking time to step in. In the meantime, I've 
> found a way to reliably reproduce the problem in my 
> environment. I'll explain it below.
> 
> > To help with this problem I will explain how we manage folder names 
> > with the Toltec Connector.
> > [...]
> 
> > Could you please provide me with the annotation of the "Kalender" 
> > folder as it is on the server where the duplication occurs.
> 
> Well, there is no folder named Kalender as I've written 
> before. There is only one calendar folder named Calendar on 
> the server. The folder was created by Kontact.
> 
> > What I think is happening is that another client is 
> creating default 
> > folders for caldera [Calendar] when it detect that one is 
> not present.
> > Toltec will
> > on create a folder named "Calendar" from a English language 
> Outlook. 
> > So if no English language Outlook are present in the 
> environment you 
> > may need to look at other clients.
> 
> Well, I agree. The folder has been created by another client 
> (Kontact). What I don't understand and why I insist on a 
> change is OL treats the folder correctly at the beginning but 
> at some points creates some kind of a shadow instance of the folder.
> 
> Okay, here is what is happening reproducible on my system:
> 
> I have a Kolab 2 account. I use Kontact running on OpenSuse 
> 10 / KDE 3.5.x
> (x=2 ATM) to manage that Kolab account.
> The groupware folders are named Calendar, Contacts, Tasks and 
> Notes. The
> (default) annotations are correctly set as can be seen using cyradm:
> 
> localhost> info INBOX/Calendar
> {INBOX/Calendar}:
>   lastupdate:  6-Apr-2006 16:27:51 +0200
>   partition: default
>   size: 720963
>   folder-test: true
>   folder-type: event.default
>   h-share-uid: gungl at osp-dd.de
> 
> On another system, I'm using a German WinXP (latest SP) plus 
> OL 2002 (latest fixes installed) plus Toltec Connector 2.0.x 
> (x>=6). I have an empty PST (personal folders / Persoenliche 
> Ordner). I decide to use the Connector with a new PST file. I 
> connect it to my Kolab 2 account and sync all folders and 
> their contents to that PST.
> 
> After that, I end up with a folder named Calendar containing 
> all events which I can see in Kontact as well. I can manage 
> the events (add a new event in the week view, delete existing 
> events) and sync the changes to the server. Changes in 
> Kontact are sync'ed back correctly as well.
> Until here, the world is fine as I can deal with the one and 
> only OL folder Calendar corresponding to the IMAP folder 
> Calendar on the server.
> 
> Now it's getting funny. I create an event and try to invite 
> another person. 
> I look up the free-busy data of that person. No matter if I 
> add the event or discard it, suddenly a new OL folder named 
> Kalender appears. On the folder, there is still only the one 
> IMAP folder named Calendar. Both of the folders sync their 
> contents against the IMAP folder Calendar. So it's a question 
> of the latest sync point in time, if both folders show the 
> same or different contens.
> Whatever I've tried I still end up with the one IMAP folder 
> on the server. I can't delete the Kalender folder in OL 
> because it's treated as primary calendar. If I delete the 
> Calender folder in OL, I loose the IMAP folder leaving the 
> Kalender folder in OL in a dubious state.
> 
> 
> I hope this explanation makes it possible for others to 
> reproduce the problem. The interesting piece is certainly OL 
> when it lets the new shadow folder appear after I access some 
> free-busy information. Perhaps you'll haave a chance to find 
> the cause of that based on my explanations.
> 
> Best regards,
> Andreas
>