no folders for user

[=?koi8-r?Q?=22?=Igor Shmukler=?koi8-r?Q?=22=20?=]

I [with help of people on the list here] managed to get Kolab up and running as specified by QIM. I used web-interface to create a user.
Now, I see in imapd.log that user gets authenticated. However, I get a message from Outlook that user does not have message folders.
I tried going directly to cyrus to see what could be the problem, however I don't see user cyrus and running sasldblistusers as root does not work.
What do I need to do?
Sincerely,
IS.