[Kolab-devel] [issue2796] Folders without permission to change the Seen db ("s" permission) bring up (missleading) error message with dimap resource

Bernhard Reiter kolab-issues at intevation.de
Wed Jun 18 17:59:12 CEST 2008


New submission from Bernhard Reiter <bernhard at intevation.de>:

Kontact Version 1.2.9 (enterprise35 0.20080617.821379)

On IMAP folders without "s" permission, the server prevents
changes to the Seen flags.

The disconnected imap resource should take this into account.
Instead it throws a missleading error message:

---
Error while uploading status of messages to server: 
Cannot Write to Resource
This means that although the resource, Changing the flags of message 
imaps://ltest3%40test.hq@neso.test.hq:993/INBOX/;UID=263:265 failed., was able 
to be opened, an error occurred while writing to the resource.
Details of the request:
URL: (unknown)
Date and time: Wednesday, 18. June 2008 17:53
Additional information: Changing the flags of message 
imaps://ltest3%40test.hq@neso.test.hq:993/INBOX/;UID=263:265 failed.
Possible causes:
You may not have permissions to write to the resource.
There may have been a problem with your network connection.
Although unlikely, a hardware error may have occurred.
Possible solutions:
Check your access permissions on this resource.
Check your network connection status.
Contact your appropriate computer support system, whether the system 
administrator, or technical support group for further assistance.
---

Expectation: The message should be helpful.
Expectation: The message should form a real sentence,
             which is not the case for the main error message sentence.
Both above are "prokde35" in my view.

Question (which might be enterprise35 only): 
On such a folder Seen flags probably should be maintained locally.
The question is: Should the user be informed about this somehow?
Ideally I would say: Yes, but it would need to be done in a way that
does not obstruct the daily usage experience. 
So a message that pops up every sync or start is unsuitable.
Suitable would be to have a popup message when the status changes from
  with "s" to without "s" and back
and a permanent display (maybe an icon added to the folder or something 
similiar).

----------
assignedto: till
messages: 15242
nosy: bernhard, ludwig, michael, till, vkrause
priority: minor bug
status: unread
title: Folders without permission to change the Seen db ("s" permission) bring up (missleading) error message with dimap resource
topic: kde client, prokde35
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Kolab issue tracker <kolab-issues at intevation.de>
<https://www.intevation.de/roundup/kolab/issue2796>
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