<div dir="ltr">Hello Timotheus,<div>your log file pointed to the problem, thank you!</div><div><br></div><div>/var/log/kolab/pykolab.log says:</div><div><br></div><div>....</div><div><div>2015-10-07 13:28:54,547 pykolab.auth ERROR An error occured using _persistent_search: SERVER_DOWN({'desc': "Can't contact LDAP server"},)</div><div>2015-10-07 13:28:54,547 pykolab.auth ERROR Traceback (most recent call last):</div><div> File "/usr/lib/python2.7/dist-packages/pykolab/auth/ldap/__init__.py", line 2815, in _search</div><div> secondary_domains</div><div> File "<string>", line 10, in <module></div><div> File "/usr/lib/python2.7/dist-packages/pykolab/auth/ldap/__init__.py", line 2490, in _persistent_search</div><div> serverctrls=psearch_server_controls</div><div> File "/usr/lib/python2.7/dist-packages/ldap/ldapobject.py", line 541, in search_ext</div><div> timeout,sizelimit,</div><div> File "/usr/lib/python2.7/dist-packages/ldap/ldapobject.py", line 99, in _ldap_call</div><div> result = func(*args,**kwargs)</div><div>SERVER_DOWN: {'desc': "Can't contact LDAP server"}</div></div><div><br></div><div>...</div><div><br></div><div><br></div><div><br></div><div><br></div><div>If I take a look at systemctl, it shows parts of the 389 are not running:</div><div><br></div><div><br></div><div><div> cyrus-imapd.service loaded active running LSB: Init system for Kolab Cyrus IMAP/POP3 daemons.</div><div> dbus.service loaded active running D-Bus System Message Bus</div><div> dirsrv-admin.service loaded active exited LSB: Start and stop 389 Directory Admin Server</div><div>● dirsrv-snmp.service loaded failed failed 389 Directory Server SNMP Subagent.</div><div>● dirsrv@admin.service loaded failed failed 389 Directory Server admin.</div><div> dirsrv@mail.service loaded active running 389 Directory Server mail.</div><div> exim4.service loaded active exited LSB: exim Mail Transport Agent</div></div><div><br></div><div><br></div><div><br></div><div><p style="margin:0px;font-size:11px;font-family:Menlo">root@mail:/home/user# systemctl status dirsrv-snmp.service</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><span style="color:rgb(195,55,32)"><b>●</b></span> dirsrv-snmp.service - 389 Directory Server SNMP Subagent.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Loaded: loaded (/lib/systemd/system/dirsrv-snmp.service; enabled)</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Active: <span style="color:rgb(195,55,32)"><b>failed</b></span> (Result: exit-code) since Mi 2015-10-07 14:03:42 CEST; 7s ago</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Process: 1527 ExecStart=/usr/sbin/ldap-agent /etc/dirsrv/config/ldap-agent.conf <span style="color:rgb(195,55,32)"><b>(code=exited, status=1/FAILURE)</b></span></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 14:03:42 <a href="http://mail.xxx.de">mail.xxx.de</a> ldap-agent[1527]: ldap-agent: No server instances defined in config file</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 14:03:42 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: <b>dirsrv-snmp.service: control process exited, code=exited status=1</b></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;color:rgb(195,55,32)"><span style="color:rgb(0,0,0)">Okt 07 14:03:42 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: </span><b>Failed to start 389 Directory Server SNMP Subagent..</b></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 14:03:42 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: <b>Unit dirsrv-snmp.service entered failed state.</b></p></div><div><br></div><div><br></div><div><br></div><div><p style="margin:0px;font-size:11px;font-family:Menlo">root@mail:/home/user# systemctl status dirsrv@admin.service says:</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><span style="color:rgb(195,55,32)"><b>●</b></span> dirsrv@admin.service - 389 Directory Server admin.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Loaded: loaded (/lib/systemd/system/dirsrv@.service; enabled)</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Active: <span style="color:rgb(195,55,32)"><b>failed</b></span> (Result: exit-code) since Mi 2015-10-07 13:28:45 CEST; 42min ago</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"> Process: 456 ExecStart=/usr/sbin/ns-slapd -D /etc/dirsrv/slapd-%i -i /var/run/dirsrv/slapd-%i.pid -w /var/run/dirsrv/slapd-%i.startpid <span style="color:rgb(195,55,32)"><b>(code=exited, status=1/FAILURE)</b></span></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:44 <a href="http://mail.xxx.de">mail.xxx.de</a> ns-slapd[456]: [07/Oct/2015:13:28:44 +0200] dse - The configuration file /etc/dirsrv/slapd-admin/dse...rror -1</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:44 <a href="http://mail.xxx.de">mail.xxx.de</a> ns-slapd[456]: [07/Oct/2015:13:28:44 +0200] dse - The configuration file /etc/dirsrv/slapd-admin/dse...rror -1</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:44 <a href="http://mail.xxx.de">mail.xxx.de</a> ns-slapd[456]: [07/Oct/2015:13:28:44 +0200] config - The given config file /etc/dirsrv/slapd-admin/d...found.)</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:45 <a href="http://mail.xxx.de">mail.xxx.de</a> ns-slapd[456]: [07/Oct/2015:13:28:45 +0200] schema - No schema files were found in the directory /et.../schema</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:45 <a href="http://mail.xxx.de">mail.xxx.de</a> ns-slapd[456]: [07/Oct/2015:13:28:45 +0200] dse - Please edit the file to correct the reported probl...server.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:45 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: <b>dirsrv@admin.service: control process exited, code=exited status=1</b></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;color:rgb(195,55,32)"><span style="color:rgb(0,0,0)">Okt 07 13:28:45 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: </span><b>Failed to start 389 Directory Server admin..</b></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Okt 07 13:28:45 <a href="http://mail.xxx.de">mail.xxx.de</a> systemd[1]: <b>Unit dirsrv@admin.service entered failed state.</b></p></div><div><br></div><div><br></div><div><br></div><div>Any ideas how to fix this out there?</div><div><br></div><div><br></div><div><br></div><div>Sophie</div></div><div class="gmail_extra"><br><div class="gmail_quote">2015-10-07 13:55 GMT+02:00 Timotheus Pokorra <span dir="ltr"><<a href="mailto:timotheus@kolab.org" target="_blank">timotheus@kolab.org</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello Sophie,<br>
<br>
You can check /var/log/kolab/pykolab.log<br>
<br>
You also can try this:<br>
<br>
service kolabd stop<br>
kolab -d 9 sync 2>&1 | tee kolab-sync.log<br>
service kolabd start<br>
<br>
and see if you get any error messages.<br>
<br>
Hope this helps,<br>
Timotheus<br>
<br>
<br>
<br>
On 7 October 2015 at 12:55, Sophie Nellscher<br>
<div><div class="h5"><<a href="mailto:sophie.nellscher@googlemail.com">sophie.nellscher@googlemail.com</a>> wrote:<br>
> Hello,<br>
><br>
> I've got a problem (again) that I can't figure out: After my fresh install<br>
> of Kolab on a fresh system I am able to create users through Kolab Webadmin<br>
> but their mailbox is not created. There is no mailserver listed at the form<br>
> and I got an error after login at roundcube.<br>
><br>
> Has anyone dealed with the same issue or is there log on creating users I<br>
> can consider?<br>
><br>
> Thanks!<br>
><br>
> Best regards<br>
> Sophie<br>
><br>
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