<p dir="ltr">Hi Franz,</p>
<p dir="ltr">The problem exists with both existing and new users logging in. Even when existing users login it fails to canonify the username however it must just use a cached version instead.</p>
<p dir="ltr">The problem seems to be an underlying issue with my Cyrus LDAP config because ptloader worked before (And I forgot to take a backup) </p>
<p dir="ltr">Adam</p>
<div class="gmail_quote">On 26 Feb 2015 17:22, "Franz Skale" <<a href="mailto:i.bin@dah.am">i.bin@dah.am</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div><br>
<br>
<br>
Hi,<br>
the problem still exists.<br>
If ploader crashes on creating a new mailbox, you have to recreate
it though.<br>
I have the problem on every 3rd mailbox creation.<br>
It's really a showstopper, so i'm reading the source to get a
static mapping working. (like manually edit the file).<br>
Read the post on ptloaderer segfault.<br>
<br>
My reply from dec. 2014 once again:<br>
<pre>Hi,
do you have updates on this issus ?
I have the same problem now with the "stable" editon of kolab.
I upgraded cyrus to the newest git and now it works, but after i add one
kolab the same problem occurs.
For now, my workaround is quite unusal, but perhaps you've a better
solution.
1.) service stop kolab-server
2.) I delete the failed mailbox with ldapdelete:
/usr/lib/mozldap/ldapdelete -D cn="Directory Manager" -w xxxxxxxx
uid=deaduser,ou=People,dc=example,dc=org
3.) delete the failed mailbox:
kolab dm <a href="mailto:user/deaduser@example.org" target="_blank">user/deaduser@example.org</a>
4.) service stop cyrus-imapd (killing the idled)
5.) service start cyrus-imapd
Check, that there's no error visible in the imapd.log
6.) service kolab-server start
7.) recreating the user.
It works for another user, than i have to do it all over again for the
new user.
The problem seems to be ptclient interaction with dirsrv389.
Rgds.
Franz
</pre>
<br>
Am 26.02.15 um 17:53 schrieb <a href="mailto:webmaster@artturnip.co.uk" target="_blank">webmaster@artturnip.co.uk</a>:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hello!
<div><br>
</div>
<div>After about two hours of googling and fiddling around, I'm
still having a problem with users logging in. The issue seems
to be with ptloader which refuses to work... Below is an
excerpt from mail.log and my imapd.conf</div>
<div><br>
</div>
<div>The situation:</div>
<div>(Attempted) multi domain setup however only one works. </div>
<div>Debian 7</div>
<div>Kolab 3.3</div>
<div><br>
</div>
<div>imap.conf:</div>
<div>
<div>configdirectory: /var/lib/imap</div>
<div>partition-default: /var/spool/imap</div>
<div>admins: cyrus-admin</div>
<div>sievedir: /var/lib/imap/sieve</div>
<div>sendmail: /usr/sbin/sendmail</div>
<div>sasl_pwcheck_method: auxprop saslauthd</div>
<div>sasl_mech_list: PLAIN LOGIN</div>
<div>allowplaintext: no</div>
<div>tls_cert_file: /etc/ssl/certs/example.crt</div>
<div>tls_key_file: /etc/ssl/private/example.key</div>
<div>tls_ca_file: /etc/ssl/certs/example.ca-chain.pem</div>
<div># uncomment this if you're operating in a DSCP
environment (RFC-4594)</div>
<div># qosmarking: af13</div>
<div>auth_mech: pts</div>
<div>pts_module: ldap</div>
<div>ldap_servers: <a>ldaps://localhost:636</a></div>
<div>ldap_sasl: 0</div>
<div>ldap_base: dc=example,dc=com</div>
<div>ldap_bind_dn: uid=kolab-service,ou=Special
Users,dc=example,dc=com</div>
<div>ldap_domain_base_dn: cn=kolab,cn=config</div>
<div>ldap_domain_filter:
(&(objectclass=domainrelatedobject)(associateddomain=%s))</div>
<div>ldap_domain_name_attribute: associatedDomain</div>
<div>ldap_domain_result_attribute: inetdomainbasedn</div>
<div>ldap_domain_scope: sub</div>
<div>ldap_password: ***</div>
<div>ldap_filter:
(|(&(|(uid=cyrus-admin)(uid=cyrus-murder))(uid=%U))(&(|(uid=%U)(mail=%U@%d)(mail=%U@%r))(objectclass=kolabinetorgperson)))</div>
<div>ldap_user_attribute: mail</div>
<div>ldap_group_base: ou=groups,ou=people,dc=example,dc=com</div>
<div>ldap_group_filter:
(&(cn=%u)(objectclass=ldapsubentry)(objectclass=nsroledefinition))</div>
<div>ldap_group_scope: one</div>
<div>ldap_member_base: ou=groups,ou=people,dc=example,dc=com</div>
<div>ldap_member_method: attribute</div>
<div>ldap_member_attribute: nsrole</div>
<div>ldap_restart: 1</div>
<div>ldap_timeout: 10</div>
<div>ldap_time_limit: 10</div>
<div>unixhierarchysep: 1</div>
<div>virtdomains: userid</div>
<div>annotation_definitions: /etc/imapd.annotations.conf</div>
<div>sieve_extensions: fileinto reject envelope body vacation
imapflags notify include regex subaddress relational copy</div>
<div>allowallsubscribe: 0</div>
<div>allowusermoves: 1</div>
<div>altnamespace: 0</div>
<div>hashimapspool: 1</div>
<div>anysievefolder: 1</div>
<div>fulldirhash: 0</div>
<div>sieveusehomedir: 0</div>
<div>sieve_allowreferrals: 0</div>
<div>lmtp_downcase_rcpt: 1</div>
<div>lmtp_fuzzy_mailbox_match: 1</div>
<div>username_tolower: 1</div>
<div>deletedprefix: DELETED</div>
<div>delete_mode: delayed</div>
<div>expunge_mode: delayed</div>
<div>flushseenstate: 1</div>
<div>postuser: postuser</div>
</div>
<div><br>
</div>
<div>mail.log:</div>
<div>
<div>Feb 26 17:22:41 webmail imaps[22032]: starttls: TLSv1.2
with cipher DHE-RSA-AES256-GCM-SHA384 (256/256 bits new) no
authentication</div>
<div>Feb 26 17:22:41 webmail ptloader[22040]: starting:
ptloader.c,v git2.5+0 </div>
<div>Feb 26 17:22:41 webmail imaps[22032]: ptload(): bad
response from ptloader server: identifier not found</div>
<div>Feb 26 17:22:41 webmail imaps[22032]: ptload completely
failed: unable to canonify identifier: <a href="mailto:john.smith@example.com" target="_blank">john.smith@example.com</a></div>
<div>Feb 26 17:22:41 webmail imaps[22032]: SASL bad userid
authenticated</div>
<div>Feb 26 17:22:41 webmail imaps[22032]: badlogin: localhost
[127.0.0.1] PLAIN [SASL(-13): authentication failure: bad
userid authenticated]</div>
<div>Feb 26 17:22:44 webmail imaps[21999]: starttls: TLSv1.2
with cipher DHE-RSA-AES256-GCM-SHA384 (256/256 bits new) no
authentication</div>
<div>Feb 26 17:22:45 webmail imaps[21999]: ptload(): empty
response from ptloader server</div>
<div>Feb 26 17:22:45 webmail imaps[21999]: ptload completely
failed: unable to canonify identifier: <a href="mailto:john.smith@example.com" target="_blank">john.smith@example.com</a></div>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
users mailing list
<a href="mailto:users@lists.kolab.org" target="_blank">users@lists.kolab.org</a>
<a href="https://lists.kolab.org/mailman/listinfo/users" target="_blank">https://lists.kolab.org/mailman/listinfo/users</a></pre>
</blockquote>
<br>
</div>
</blockquote></div>