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<DIV>Kolab 3.3 on debian 7.6 x64</DIV>
<DIV> </DIV>
<DIV>further settings that MAY be important to know:</DIV>
<DIV> </DIV>
<DIV>- ssl enabled/required (startssl free certificate)</DIV>
<DIV>- amavis with anti spam and clam av enabled</DIV>
<DIV> </DIV>
<DIV>- single domain system:</DIV>
<DIV>- system hostname: kolab.domain.tld</DIV>
<DIV>- hostfile: localhost = 127.0.0.1 & kolab.domain.tld, domain.tld, kolab
= public ip</DIV>
<DIV>- system mailname: domain.tld</DIV>
<DIV>- kolab/ldap domain setup: dc=domain, dc=tld</DIV>
<DIV>- dns settings: domain.tld and <A
href="http://www.domain.tld">www.domain.tld</A> to public ip, no other
?.domain.tld setup/available</DIV>
<DIV>- mx dns setting: public ip points to domain.tld</DIV>
<DIV> </DIV>
<DIV>I frequently get ptloader errors in syslog</DIV>
<DIV> </DIV>
<DIV>Oct 26 16:51:31 kolab ptloader[4179]: No entries found</DIV>
<DIV>Oct 26 16:51:31 kolab imap[8278]: ptload(): bad response from ptloader
server: identifier not found</DIV>
<DIV>Oct 26 16:51:31 kolab imap[8278]: ptload failed: but canonified <A
href="mailto:name.name@domain.tld">name.name@domain.tld</A> –> <A
href="mailto:name.name@domain.tld">name.name@domain.tld</A></DIV>
<DIV> </DIV>
<DIV>greping the syslog for ptload I can see that the error is frequent:</DIV>
<DIV> </DIV>
<DIV>13:17</DIV>
<DIV>13:32</DIV>
<DIV>13:47</DIV>
<DIV>14:02</DIV>
<DIV>14:17</DIV>
<DIV>15:21</DIV>
<DIV>15:36</DIV>
<DIV>15:51</DIV>
<DIV>16:06</DIV>
<DIV>16:21</DIV>
<DIV>16:36</DIV>
<DIV>16:51</DIV>
<DIV>...</DIV>
<DIV> </DIV>
<DIV>this seems only to happen to my account although currently there are only a
handfull accounts set up and only two are being used.</DIV>
<DIV> </DIV>
<DIV>my account is being used with thunderbird and active sync</DIV>
<DIV>the other account is so far only used with active sync</DIV>
<DIV> </DIV>
<DIV>I tried to look in cron jobs what might be running at those times but I did
not find something of interest. I do not rule out that I looked in the wrong
place though.</DIV>
<DIV> </DIV>
<DIV>so it may be a problem with imap and/or thunderbird. maybe its frequent
since the “causing” client is doing stuff at that time...</DIV>
<DIV> </DIV>
<DIV>this error seems not (yet) to break something badly. I can send and receive
mails, I can log in via imap-client and webmail and use primary or secondary
usernames. however, I suspect that this error is causing or at least showing a
symptom that sometimes received email does not show up in thunderbird (but it
does in webmail – which is funny since webmail is connecting via imap as
well)</DIV>
<DIV> </DIV>
<DIV>I tried googling and found some older kolab related posts, usually from
version < 3.3 and/or with multi domain systems</DIV>
<DIV>Other none related information hints that ptload is used with cyrus imap
and has to do with ldap auth</DIV>
<DIV> </DIV>
<DIV>however, all this information is not really helping me figuring out why
this error pops up, what other problems this might cause and more importantly,
how to fix it...</DIV>
<DIV> </DIV>
<DIV>long story short, I would appreciate some information as to how to find the
cause for this problem and if possible, fix it.</DIV>
<DIV> </DIV>
<DIV>thanks</DIV>
<DIV>Catwiesel</DIV></DIV></DIV></BODY></HTML>