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<p>Hi Justin,</p>
<p>Thanks for your response.</p>
<p>When I try first.last, I get the same response as all other attempts, it sits there for about 5 minutes and then says:</p>
<ul>
<li>Configuration could not be verified - is the username or password wrong?</li>
</ul>
<div>The password is definitely not wrong as I can login via roundcube.</div>
<div>I've been trouble-shooting this further, and checking /var/log/messages I saw:</div>
<div>
<ul>
<li>Mar 3 22:50:48 server imap[8813]: unable to open Berkeley db /etc/sasldb2: No such file or directory</li>
</ul>
<div>So I created the file using saslpasswd2, with the first.last account, this created the file but then I got:</div>
</div>
<div>
<ul>
<li>Mar 3 22:57:15 server imaps[1849]: unable to open Berkeley db /etc/sasldb2: Permission denied</li>
</ul>
</div>
<div>So made the file 644, which worked and the error went away.</div>
<div>Then trying from the client again, the error I get in /var/log/maillog is:</div>
<div>
<pre>Mar 3 23:06:37 server imap[1872]: accepted connection<br />Mar 3 23:06:37 server master[2193]: about to exec /usr/lib/cyrus-imapd/imapd</pre>
<pre>Mar 3 23:06:37 server imap[2193]: executed<br />Mar 3 23:06:37 server imap[1872]: imapd:Loading hard-coded DH parameters<br />Mar 3 23:06:37 server imap[1872]: SSL_accept() incomplete -> wait<br />Mar 3 23:08:18 server imap[1872]: EOF in SSL_accept() -> fail<br />Mar 3 23:08:18 server imap[1872]: STARTTLS negotiation failed: client.example.tld [xx.xx.xx.xx]<br />Mar 3 23:08:18 server imap[2178]: accepted connection<br />Mar 3 23:08:18 server master[2199]: about to exec /usr/lib/cyrus-imapd/imapd<br />Mar 3 23:08:18 server imap[2199]: executed<br />Mar 3 23:08:18 server imap[2178]: imapd:Loading hard-coded DH parameters<br />Mar 3 23:08:18 server imap[2178]: SSL_accept() incomplete -> wait</pre>
<pre>Mar 3 23:09:30 server master[1774]: process 1872 exited, status 0<br />Mar 3 23:09:59 server imap[2178]: EOF in SSL_accept() -> fail<br />Mar 3 23:09:59 server imap[2178]: STARTTLS negotiation failed: client.example.tld [xx.xx.xx.xx]<br />Mar 3 23:09:59 server imap[1867]: accepted connection<br />Mar 3 23:09:59 server imap[1867]: imapd:Loading hard-coded DH parameters<br />Mar 3 23:09:59 server imap[1867]: SSL_accept() incomplete -> wait</pre>
<pre> </pre>
<pre>and continues like that for about 5 minutes. The Thunderbird client uses the connection:</pre>
</div>
<div>IMAP: kolab.server.tld port 143 STARTTLS Normal password</div>
<div>SMTP: kolab.server.tld port 587 STARTTLS Normal password</div>
<div>Username: first.last</div>
<div>I've also tried non-SSL and it errors much quicker (1 second) with just:</div>
<div>
<ul>
<li>Mar 3 23:17:08 server imap[2212]: accepted connection</li>
</ul>
</div>
<div>showing and nothing else.</div>
<div>When I try:</div>
<div>
<div>IMAP: kolab.server.tld port 143 SSL/TLS Normal password</div>
<div>SMTP: kolab.server.tld port 587 SSL/TLS Normal password</div>
<div>Username: first.last</div>
</div>
<div>I get:</div>
<div>
<pre>Mar 3 23:19:27 server imaps[1858]: EOF in SSL_accept() -> fail<br />Mar 3 23:19:27 server imaps[1858]: imaps TLS negotiation failed: client.example.tld [xx.xx.xx.xx]<br />Mar 3 23:19:27 server imaps[1858]: Fatal error: tls_start_servertls() failed<br />Mar 3 23:19:27 server master[1774]: process 1858 exited, status 75<br />Mar 3 23:19:27 server master[1774]: service imaps pid 1858 in BUSY state: terminated abnormally</pre>
</div>
<div>Does it matter that I left the /etc/pki/cyrus-imapd/cyrus-imapd.pem certificate the "localhost" default?</div>
<p> </p>
<p>On 2013-03-03 21:30, Justin Jones wrote:</p>
<blockquote type="cite" style="padding-left:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%"><!-- html ignored --><!-- head ignored --><!-- meta ignored -->
<div class="moz-cite-prefix">On 03/03/2013 10:04, Kolab Users wrote:</div>
<blockquote type="cite" style="padding-left:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%">
<p>Hi,</p>
<p>I would have thought this would have been very trivial, but after quite some time trying and researching, I can't get Thunderbird connected via IMAP to the Kolab 3 server.</p>
<p>The default username is:</p>
<ul>
<li><a class="moz-txt-link-abbreviated" href="mailto:first.last@example.tld">first.last@example.tld</a></li>
</ul>
<p>What is the actual login name that I need to use for an IMAP client though?</p>
<p>I've tried variations of first.last, <a class="moz-txt-link-abbreviated" href="mailto:first.last@example.tld">first.last@example.tld</a>, flast, <a class="moz-txt-link-abbreviated" href="mailto:flast@example.tld">flast@example.tld</a>. Nothing works, just keeps saying my username or password is wrong.</p>
<p>Please advise how we can find out what the IMAP username is to login with.</p>
<p>Thanks.</p>
<div>
<pre>Michael.</pre>
</div>
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<pre>_______________________________________________
Kolab-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Kolab-users@kolab.org">Kolab-users@kolab.org</a>
<a class="moz-txt-link-freetext" href="https://www.intevation.de/mailman/listinfo/kolab-users">https://www.intevation.de/mailman/listinfo/kolab-users</a></pre>
</blockquote>
Try username as first.last, without the rest of the email address.</blockquote>
<div>
<pre>--
Thanks,
Michael.</pre>
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