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<p class="MsoPlainText">Sascha,</p>
<p class="MsoPlainText">If you are experiencing crashing in Outlook with the
Insight Connector and without, it may be that you have an Outlook Add-in that
is causing the problem.<span style=""> </span>To troubleshoot
this, disable all of the add-ins and restart Outlook.<span style=""> </span>If it is stable, start adding them back, one
at a time until you figure out which one is causing the problem.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I would also HIGHLY recommend updating your windows
operating system and Outlook with Microsoft Update.<span style=""> </span>Often times, bugs are fixed simply from doing
an update.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Liutauras, </p>
<p class="MsoPlainText">You have one user that is experiencing problems with
XP/Outlook 2007 crashing.<span style=""> </span>What is unique
about this user's environment?<span style=""> </span>You may
not want to give this information out in a forum.<span style=""> </span>If you would like to take this offline, I
would be happy to assist you.<span style=""> </span>I can be
reached at my work email address (<a href="mailto:dfinch@bynari.net">dfinch@bynari.net</a>).</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">The "Download Headers Only" option should be
"enabled" when performing the "initial synchronization" of
Outlook.<span style=""> </span>After that initial
synchronization is complete, it can be turned off.<span style=""> </span>We have found that users with poor networks
and mobile users (laptop users) benefit from having "Download Headers
Only" turned off (disabled) also (after the initial synchronization).</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Another setting you may want to look at is the
"Timeout Setting" on the "Connections" tab under the
"Accounts" button on the Insight Connector toolbar.<span style=""> </span>By default it is set for a LAN environment
(set to "0").<span style=""> </span>If your mail server
is not a part of your LAN, then you can adjust this setting to a value between
"30" - "600" (seconds).<span style="">
</span>This setting essentially requests that the server keep the connection
open for the specified number of seconds before timing out - thus closing the
connection.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I hope that helps.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Regards,</p>
<p class="MsoPlainText">Doug</p>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br>
<br>
<br><br>---------- Forwarded message ----------<br>From: Liutauras Adomaitis <<a href="mailto:liutauras.adomaitis@gmail.com">liutauras.adomaitis@gmail.com</a>><br>To: Sascha Schneider <<a href="mailto:schneider@zawm.be">schneider@zawm.be</a>><br>
Date: Fri, 28 Aug 2009 10:42:56 +0300<br>Subject: Re: Vista and kolab 2.2.2<br>On Thu, Aug 27, 2009 at 8:04 PM, Sascha Schneider<<a href="mailto:schneider@zawm.be">schneider@zawm.be</a>> wrote:<br>
> Hi list,<br>
><br>
> I have a strange problem on one of the mashines.<br>
> I Imported a pst with bynari-connector 3.1.9 into kolab on an XP with<br>
> Outlook2003, everything went fine, eaven syncing with an TomTom PDA works<br>
> with ActiveSync.<br>
> Now the same user has a Laptop with Vista and also Outlook2003.<br>
> I managed to set the security policy that he can access the samba server, he<br>
> also can access the horde of the kolabserver, but when I connect to it with<br>
> outlook2003, outlook crashes/hangs. I also tried to connect without the<br>
> bynari connector, simply by adding the server as IMAP-Account, same problems,<br>
> outlook crashes.<br>
> With bynari connector it syncs for a few seconds and does import the<br>
> folder-structure and some emails, but then "Outlook does not respond".<br>
><br>
> Has anyone here same problems on vista??<br>
> Are there other secpols I have to edit to connect the server or is this simply<br>
> a vista feature ;-))<br>
><br>
> Greetings from belgium, Sascha<br>
<br>
We have the same problem, but with Outlook 2007. Outlook 2003 works<br>
more or less stable, but 2007 for one user keeps crashing. User is<br>
working for a whole day, but in the morning Outlook just stops with<br>
the same behaviour - after a few seconds after startup - not<br>
responding. As a work around we instructed that user how to change the<br>
option of "download headers only" and it helps for a while - set that<br>
option, restart outlook, send receive, exit outlook, start outlook,<br>
remove "download headers only option", send receive, restart outlook.<br>
We observed that o2007 cannot work with 'remove headers only" set (it<br>
crashes then you open a email). But playing with this option helps in<br>
some cases.<br>
BTW all this is on winxp machine.<br>
<br>
Liutauras<br>
<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br><br>