cyrus after changing uid and mail address login not working any more

Jan Kowalsky jankow at
Sat Oct 5 18:20:13 CEST 2019

Hi, just add some information:

Am 05.10.19 um 17:56 schrieb Jan Kowalsky:
> Hi all,
> on one account we have the problem that user can't authenticate against
> cyrus anymore after name and email-adress of the account was changed.
> If changing a user name in kolab webadmin - the email-adress and uid is
> changed also - depending on recipient policy.
> One user can't login anymore with this new email-address.
> In mail.log:
> imap0 imap[7496]: badlogin: [2a01:4f8:0:0:0:0:0:0] unknown
> AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication failure: Password
> verification failed]

In pykolab.log

pykolab.auth ERROR [11479] Invalid DN, username and/or password for

-> it seems that cyrus is still searching for the old dn

the new dn would be like: 'uid=tu,ou=People,dc=example,dc=org'

Where could the caching result from?


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