users cannot login

McDade, Andy andy at 117net.co.uk
Tue Jul 14 13:35:11 CEST 2015


After some digging, it seems the user has been added in ldap, but not in 
the roundcube mysql db. What mechanism connects the two, and why might 
it be broken?

---
from kolab

On 2015/07/13 13:46, McDade, Andy wrote:
> I need some help tracking down an issue where my first setup user can
> log in to roundcube, but any new users I set up cannot.
> I get a login denied error can the following in the maillog (this is a
> Centos 7 system with the latest Kolab 3.4).
> 
> Jul 13 13:34:34 kolab imap[20634]: starttls: TLSv1 with cipher
> ECDHE-RSA-AES256-SHA (256/256 bits new) no authentication
> Jul 13 13:34:34 kolab imap[20634]: SASL Password verification failed
> Jul 13 13:34:34 kolab imap[20634]: badlogin: localhost [::1] PLAIN
> [SASL(-13): authentication failure: Password verification failed]
> 
> 
> and this in the roundcube logs:
> 
> [13-Jul-2015 13:34:37,000000 +0100]: <8eo5e7v4> Failed login for
> user at domain.co.uk from X.x.x.x(X-Real-IP: x.x.x.x,X-Forwarded-For:
> x.x.x.x) in session 8eo5e7v42vu7h78qi3o3ulrkn4 (error: 0)
> 
> [13-Jul-2015 13:34:37,000000 +0100]: <8eo5e7v4> IMAP Error: Login
> failed for user at domain.co.uk from x.x.x.x(X-Real-IP:
> x.x.x.x,X-Forwarded-For: x.x.x.x). AUTHENTICATE PLAIN: authentication
> failure in
> /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line
> 198 (POST
> /roundcubemail/4651062b87170bb3/?_task=login?_task=login&_action=login)
> 
> 
> Where do I start? The ldap contains an SSHA encrypted password, and
> checking this using Apache Studio seems to confirm it correct. I have
> tried changing the password in the Kolab web admin and directly in
> ldap, to no avail.
> 
> I see there was a problem with kolab 3.2 that had these symptoms, but
> It was fixed in that version and shouldn't be in 3.4, at least that's
> how I read it.
> 
> Any help appreciated,
> Andy
> 
> --
> from kolab
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