Kolab 3.3: Activesync Problem

Martin Teufel martin.teufel at iap.at
Thu Jan 1 20:07:12 CET 2015


Hi!

I’m running an Kolab 3.3 Installation with multiple Devices connected with Activesync. 
One Mailbox has from time to time the problem, that no more new Mails are synced to an connected iPhone or Outlook 2013 Client via Activesync. Access to the Mailbox via Webmail or IMAP works anytime fine. 

/var/log/kolab-syncrotron/error has a lot of these Errors. Line Number is different.
> [01-Jan-2015 11:19:06,000000 +0100]: [ERR] {"user":"werner.teufel at iap.at <mailto:werner.teufel at iap.at>","cmd":"Sync","device":"Appl_____","type":"iPhone"} Syncroton_Server::_handlePost::190 Could not encode output: exception 'Syncroton_Wbxml_Exception' with message 'XML error: Invalid character at line 32' in /usr/share/kolab-syncroton/lib/ext/Syncroton/Wbxml/Encoder.php:174
> Stack trace:
> #0 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(187): Syncroton_Wbxml_Encoder->encode(Object(DOMDocument))
> #1 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(69): Syncroton_Server->_handlePost()
> #2 /usr/share/kolab-syncroton/lib/kolab_sync.php(166): Syncroton_Server->handle()
> #3 /usr/share/kolab-syncroton/index.php(31): kolab_sync->run()
> #4 {main}
>  

Workaround for the moment is to empty the Inbox and Outbox via IMAP. After that new mails are synced again to all Devices.

Any Ideas, how to solve that? 


Thanks
Martin


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