Kolab 3.2 login issue

Janszen, Josh josh.janszen at yhnmail.com
Wed May 28 03:47:57 CEST 2014


Hi all,

I have a default Kolab 3.2 install following the directions for this 
blog post.

https://kolab.org/blog/zharvek/2014/03/19/installing-kolab-3.2-centos

After installing and creating a new user, I try to access 
sitename.com/roundcubemail and my new user will always return login 
failed.

I am using the correct password and username.

 From the logs it looks like there is an issue with authenticating the 
username;

May 27 21:30:03 mail imap[2576]: USAGE cyrus-admin user: 0.051992 sys: 
0.027995
May 27 21:30:03 mail imap[2577]: starttls: TLSv1 with cipher 
DHE-RSA-AES256-SHA (256/256 bits new) no authentication
May 27 21:30:03 mail imap[2577]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
May 27 21:30:03 mail imap[2577]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
May 27 21:30:03 mail ptloader[2599]: LDAP search for domain failed.
May 27 21:30:03 mail imap[2577]: ptload(): bad response from ptloader 
server: identifier not found
May 27 21:30:03 mail imap[2577]: ptload completely failed: unable to 
canonify identifier: josh.josh at sitename.com
May 27 21:30:03 mail imap[2577]: SASL bad userid authenticated
May 27 21:30:03 mail imap[2577]: badlogin: mail.sitename.com 
[xxx.xxx.xxx.xxx] PLAIN [SASL(-13): authentication failure: bad userid 
authenticated]

Again this is a default install with no modifications.

Any help would be greatly appreciated

Josh


More information about the users mailing list