Personal Address Book Blank in Roundcube

John O'Keefe john at gracepointemedia.com
Wed Aug 27 22:17:05 CEST 2014


Using my test, fresh install of 3.3. I went ahead and removed the 
contacts from kolab_folders and even dropped the kolab_contacts table 
from Roundcube. No change.

I doubt it could be a memory issue for mysql being that there are no 
pictures for any of my contacts (unless roundcube is trying to search 
for one based on email address) and the backup of my entire Roundcube 
database is only a few kilobytes.

Are there any other suggestions. I would be inclined to think it's 
somewhere in the Roundcube settings but I really wouldn't know where to 
look.

On 2014-08-27 2:52 pm, Daniel Hoffend wrote:
> Sounds more like the MySQL cache tbh. Roundcube store cache data of
> contacts and other stuff in MySQL as base64 encoded strings. If the
> MySQL field is not big enough to hold images etc the base64 strings
> breaks.
> 
> If you like you turn of the cache of kolab objects in
> libkolab.inc.php. But keep in mind that irony needs the cache to work.
> But for debugging roundcube it's fine.
> 
> As aleks suggests I would delete the cache in the roundcube database.
> If you see contacts when cache is turned off look for missing ones or
> contacts with display problems. Or check if something is hitting the
> field size limit in MySQL
> 
> --
> Regards
> Daniel Hoffend
> 
>> Am 27.08.2014 um 17:50 schrieb benjamin.boudoir at free.fr:
>> 
>> Hi,
>> 
>> I was experiencing a similar issue in Kolab 3.0 : some contacts wasn't 
>> in
>> roundcube, but appears in Kontact and Android. That was due to large 
>> contact
>> photo. I just delete them and it works like a charm now.
>> 
>> I don't remember seeing any error message in my log, but I suppose 
>> it's a
>> matter of php memory_limit.
>> 
>> It might not be the same issue because it seems to be working before, 
>> but...
>> 
>> --
>> Benjamin Boudoir
>> 
>> ----- Mail original -----
>> De: "John O'Keefe" <john at gracepointemedia.com>
>> À: users at lists.kolab.org
>> Envoyé: Mercredi 27 Août 2014 01:01:59
>> Objet: Personal Address Book Blank in Roundcube
>> 
>> The Subject says it all. I've tried searching for the answer to this
>> problem. I can find people talking about it but I haven't gotten a 
>> solid
>> answer.
>> 
>> I have a debian 7 setup of Kolab. I don't know if this would have 
>> cause
>> the problem but I had to make roundcube work by using the template
>> located here: http://mihai.badici.ro/linux/machinet/debian/kolab.sql
>> 
>> I've looked at my logs and they don't complain about anything relating
>> to this issue.
>> 
>> I can see personal address book contacts in Kontact as well as sync 
>> them
>> with Active Sync. But I cannot figure out why for the life of me they
>> are not showing in Roundcube.
>> 
>> My original install was Kolab 3.2 and have since upgraded to 3.3. I
>> thought maybe I would try a fresh 3.3 install and see if that fixes
>> anything, and it does not.
>> 
>> If there is an answer to this problem, please help.
>> 
>> This also affects the ability of me to use autofill in Roundcube as 
>> well
>> (except for the Global Address Book, that works fine).
>> 
>> Thanks,
>> 
>> John
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