Mailbox not found issue [Scanned]

William Reynolds wreynolds at rrwds.net
Wed Jun 19 02:46:13 CEST 2013


I have been hunting and I can not find any seen databases for any of the users on the Kolab system. I have looked in var/spool/imap and /var/lib/imap with no luck. I looked at those two links and they reference directories not on my setup. Even though Im running Kolab 3 on CentOS 6 I would have though referenced directories wouldn't be that hard to locate.

Where on your system were your .seen databases?

Will

From: sandwormusmc at gmail.com [mailto:sandwormusmc at gmail.com] On Behalf Of Matt Moldvan
Sent: Tuesday, June 18, 2013 2:37 PM
To: William Reynolds; kolab-users at kolab.org
Subject: Re: Mailbox not found issue [Scanned]

Do you see any useful information in /var/log/maillog on the server?  Or in the RoundCube logs?

By the way, a Google search turned up this: http://roundcube-webmail.10982.n7.nabble.com/STATUS-System-I-O-error-td5540.html

Corrupt seen db in the above case, and another Google search for "fix seen database Cyrus" brought up http://arstechnica.com/civis/viewtopic.php?f=16&t=215223, which seems to say to rename the seen file for that user.  I tried it in our environment and logged in as the user, didn't cause any issues...

On Tue, Jun 18, 2013 at 3:30 AM, William Reynolds <wreynolds at rrwds.net<mailto:wreynolds at rrwds.net>> wrote:
I am using Centos 6. I tried the command Matt gave and it seemed to have a bad reaction. After I ran the command it now says SYSTEM I/O ERROR when I login to roundcube as that user.


-----Original Message-----
From: kolab-users-bounces at kolab.org<mailto:kolab-users-bounces at kolab.org> [mailto:kolab-users-bounces at kolab.org<mailto:kolab-users-bounces at kolab.org>] On Behalf Of Paul Klos
Sent: Tuesday, June 18, 2013 1:46 AM
To: kolab-users at kolab.org<mailto:kolab-users at kolab.org>
Subject: Re: Mailbox not found issue [Scanned]
If you're on Debian, you'll need version 2.4.17-5 because the reconstruct utility wasn't shipped in earlier versions. You may need to enable the development repository to install that.

Cheers,

Paul

Matt Moldvan schreef op 2013-06-18 3:54:
> Depends on the back end you're using... if it's Cyrus, you can do a
> "/usr/lib/cyrus-imapd/reconstruct -rxf user/someuid".  You may want to
> remove old cyrus.* files in the users spool directory first in case
> those are corrupt for some reason.  The reconstruct may not be in
> /usr/lib/cyrus-imapd in your case, but it shouldn't be too difficult
> to find if it's not...
>
> Hope that helps,
> Matt.
>
> On Mon, Jun 17, 2013 at 7:23 PM, William Reynolds
> <wreynolds at rrwds.net<mailto:wreynolds at rrwds.net>> wrote:
>
>> I got a call today that a user's mailbox apparently was having
>> issues. I get there and have the particular user log in to roundcube
>> and it allows him to log in and the message pops up mailbox not found
>> or something to that effect. So I take a quick look and I see the
>> mailbox folder and messages in there but it seems this user hasn't
>> even been getting messages for a couple days to his mailbox.
>>
>> I create a new user account in webadmin to get him going so he can
>> keep working and now I need to I guess issue the reconstruct command
>> on his new mailbox so it will reindex the old mailbox now that I have
>> those files moved to the new one.
>>
>> How do I issue the reconstruct command on kolab 3? Ive been searching
>> around but the wiki site was no use, and the various cyrus commands I
>> tried do not work either.
>>
>>
>>
>> Thanks Will
>>
>>
>>
>> WM. REYNOLDS
>>
>> President
>>
>> RRWDS Co.
>>
>> TOLL FREE 855 GO RRWDS (855.467.7937)
>>
>> OFFICE 979.383.2953 x2501 | CELL 979.204.4658
>>
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>>
>>
>>
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>> State & Local Government
>>

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