Issues with connecting clients

[Mihai Badici]

On Tuesday 09 July 2013 12:45:32 Andrew Wafaa wrote:
> On 04-07-2013 11:11, Andrew Wafaa wrote:
> > Hi,
> > 
> > So far everything seems to be working well via the web interface. The
> > problems I'm having is with connecting desktop/mobile clients to my
> > Kolab instance. I can setup the accounts using IMAP/SMTP but when it
> > comes to viewing all I get is an empty view. I have tried evolution
> > 3.8.3 on the desktop and K9 and default email app on Android. I've not
> > been able to set up a connection via Activesync on Android, but I'll
> > add
> > that issue to the existing thread.
> > 
> > Is there some setting I need to enable on the server?
> 
> I've managed to resolve my issue, and it appears that there is some
> inconsistency with login credentials.
> 
> When accessing via the browser I use the UUID/password pair, which is
> what I was trying with the IMAP clients, this would log me in but would
> show an empty folder list, and no matter what client I used to query the
> server for folders it would show nothing. The working credentials are
> actually my full primary.email at address/password pair. Is there a
> particular reason why I need to use my full email address and not UUID,
> or why does one work but not the other yet it's fine via the web?
>
I think the mail client  could send also the domain name (domain\user)
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