Can't receive mail after upgrading from 2.2rc2 to 2.2 release: More Information
Saim Kim
s.kim at hia.rwth-aachen.de
Thu Jul 17 17:41:05 CEST 2008
>
> ------------------------------------------------------------------------
>
> Betreff:
> Can't receive mail after upgrading from 2.2rc2 to 2.2 release
> Von:
> Saim Kim <s.kim at hia.rwth-aachen.de>
> Datum:
> Thu, 17 Jul 2008 15:45:19 +0200
> An:
> kolab-users at kolab.org
>
> An:
> kolab-users at kolab.org
>
>
> Hello,
>
> I upgraded to the kolab 2.2 release version from rc2. I followed the
> instruction and upgraded to rc3 and then to the release version. After
> doing the kolab.conf regeneration I started the kolab services -and
> since then I cannot receive mails :-( The only thing I have changed is
> that I unchecked the virus checking in the admin interface. But I
> turned it back on and also ran the kolab.conf regeneration several
> times after that.
>
> I checked all kinds of mail to check if there are any changes after
> the upgrade. Here is a list of things I found:
>
> 1. No problems sending mails using the Toltec connector and Outlook,
> and Horde
> 2. All services are checked positive with the "check mail
> configuration" from outlook
> 3. No email are received (tested with different user accounts)
> 4. kolab-filter log looks fine (no errors or warning and the email are
> correctly identified as kolab events etc.)
> 5. kolab-filter fatal.log is empty
> 6. postfix.log shows multiple errors caused by failed virus checking
> (clamav not detected, was turned off, see on top). Is it possible that
> the emails are discarded or not forwarded if the virus scanner is
> turned off? Even though I turned it back on, I still cannot receive
> emails
> 7. imapd notify.log doesn't show "executed" messages any more after
> upgrading
Here is an excerpt from my imapd notify.log. I started the update at
11.40. After that there is no message indicading "do_notify using method
'mailto' anymore. Just a plain executed statement. Does this give
anybody a hint for a solution?
Jul 17 04:01:19 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 10:37:26 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 11:16:04 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 11:17:27 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 11:19:32 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 11:19:35 stud14 <debug> notifyd[16738]: do_notify using method
'mailto'
Jul 17 12:34:49 stud14 <debug> notifyd[28387]: executed
Jul 17 12:49:48 stud14 <debug> notifyd[1960]: executed
Jul 17 13:27:34 stud14 <debug> notifyd[13312]: executed
Jul 17 13:38:24 stud14 <debug> notifyd[18889]: executed
Jul 17 14:51:07 stud14 <debug> notifyd[24799]: executed
Jul 17 17:31:33 stud14 <debug> notifyd[981]: executed
Best regards,
Saim
--
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Dipl.-Ing. Saim Kim
Lehrstuhl fuer Medizinische Informationstechnik
Helmholtz-Institut fuer Biomedizinische Technik
RWTH Aachen
Pauwelsstr. 20, D-52074 Aachen
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Web: http://www.medit.hia.rwth-aachen.de/
Tel: +49-(0)241-80 23218
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email: s.kim at hia.rwth-aachen.de
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