Can't receive mail after upgrading from 2.2rc2 to 2.2 release: More Information

[Saim Kim]

>
> ------------------------------------------------------------------------
>
> Betreff:
> Can't receive mail after upgrading from 2.2rc2 to 2.2 release
> Von:
> Saim Kim <s.kim at hia.rwth-aachen.de>
> Datum:
> Thu, 17 Jul 2008 15:45:19 +0200
> An:
> kolab-users at kolab.org
>
> An:
> kolab-users at kolab.org
>
>
> Hello,
>
> I upgraded to the kolab 2.2 release version from rc2. I followed the 
> instruction and upgraded to rc3 and then to the release version. After 
> doing the kolab.conf regeneration I started the kolab services -and 
> since then I cannot receive mails :-( The only thing I have changed is 
> that I unchecked the virus checking in the admin interface. But I 
> turned it back on and also ran the  kolab.conf regeneration several 
> times after that.
>
> I checked all kinds of mail to check if there are any changes after 
> the upgrade. Here is a list of things I found:
>
> 1. No problems sending mails using the Toltec connector and Outlook, 
> and Horde
> 2. All services are checked positive with the "check mail 
> configuration" from outlook
> 3. No email are received (tested with different user accounts)
> 4. kolab-filter log looks fine (no errors or warning and the email are 
> correctly identified as kolab events etc.)
> 5. kolab-filter fatal.log is empty
> 6. postfix.log shows multiple errors caused by failed virus checking 
> (clamav not detected, was turned off, see on top). Is it possible that 
> the emails are discarded or not forwarded if the virus scanner is 
> turned off? Even though I turned it back on, I still cannot receive 
> emails
> 7. imapd notify.log doesn't show "executed" messages any more after 
> upgrading

Here is an excerpt from my imapd notify.log. I started the update at 
11.40. After that there is no message indicading "do_notify using method 
'mailto' anymore. Just a plain executed statement. Does this give 
anybody a hint for a solution?

Jul 17 04:01:19 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 10:37:26 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 11:16:04 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 11:17:27 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 11:19:32 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 11:19:35 stud14 <debug> notifyd[16738]: do_notify using method 
'mailto'
Jul 17 12:34:49 stud14 <debug> notifyd[28387]: executed
Jul 17 12:49:48 stud14 <debug> notifyd[1960]: executed
Jul 17 13:27:34 stud14 <debug> notifyd[13312]: executed
Jul 17 13:38:24 stud14 <debug> notifyd[18889]: executed
Jul 17 14:51:07 stud14 <debug> notifyd[24799]: executed
Jul 17 17:31:33 stud14 <debug> notifyd[981]: executed

Best regards,
Saim

-- 
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Dipl.-Ing. Saim Kim
Lehrstuhl fuer Medizinische Informationstechnik
Helmholtz-Institut fuer Biomedizinische Technik
RWTH Aachen
Pauwelsstr. 20, D-52074 Aachen
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Web:   http://www.medit.hia.rwth-aachen.de/
Tel:   +49-(0)241-80 23218
Fax:   +49-(0)241-80 82442
email: s.kim at hia.rwth-aachen.de
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