Toltec connector synchronisation sometimes hangs and consumes much memory

[Bernhard Reiter]

Hi Uwe,

please report your experiences to the vendor of Toltec:
Radley Network Technologies

It would be cool to find out, which email this is.
I suggest a binary search:
	move half of the emails away
        check if bug is still there
        if not -> test other half
           else start again
until you have the offending email or set of emails.

Bernhard

Am Mittwoch, 5. April 2006 19:00 schrieb Uwe Greßhake:
> Hi,
>
> I am using kolab server in an outlook environment with the toltec
> connector v2.06.
>
> The last time the following error is occuring more an more often:
> While doing a full synchronisation or in general, when messages are
> copied between kolab and outlook (not only the check), this process
> sometimes hangs for a minute or even longer. During this time, the
> connector consumes much memory and cpu ressources, and outlook also
> stops working fluently.
>
> My first assumption was, that the windows pc probably needed more
> memory, but the errors also occured on new machines with 1 GB memory and
> a fast processor.
> I compared this effect on different client machines and found out, that
> all clients stoped working at the same point when toltec tried to
> synchronise the same message(s). I assume that the toltec connector has
> problems with handling some messages, probably a format issue. It does
> not matter, if the message is a normal eMail message, a task, a contact
> or an appointment. The message size has some influence on this effect,
> but even messages of 10 kb or less lead to this error. After manually
> deleting these messages from the server with horde or another imap
> client, the toltec connector synchronises as fast as expected.
> I examined some of theses messages, but cannot find anything unregular.
> All of them have attachments included.
>
> The last time this effect grows up to a serious problem because more and
> more spam mails triggers this error. Outlook then completely stops
> working and must be killed with task manager, when new Mails are fetched
> via pop3 and toltec connector tries to synchronise them with kolab fpor
> the first time.
>
> Anybody made similar experiences?
>
> _______________________________________________
> Kolab-users mailing list
> Kolab-users at kolab.org
> https://kolab.org/mailman/listinfo/kolab-users