<br><br><div><span class="gmail_quote">On 6/28/07, <b class="gmail_sendername">Joon Radley</b> <<a href="mailto:joon@radleys.co.za">joon@radleys.co.za</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi Gunnar,<br><br>> I would always second the idea that Kolab could improve in terms of<br>> marketing. The only groupware alternative worth mentioning alongside<br>> MS Exchange often seems to be Open-Xchange. Which is sad since its
<br>> architecture is so inferior to the Kolab structures. But then again<br>> they have a shiny web frontend which is probably worth some points :)<br><br>No a truer word has been spoken.<br><br>Let me start of by saying that I think that the whole Kolab solution is the
<br>best open-source groupware available, but it will struggle against other<br>open-source and commercial solution available in 2 key regards:<br><br>a) User interface. This is what the users see and it does not matter how
<br>good the code is, if the user interface is not slick and shiny they will<br>think it is a poor quality product. As an example, many years ago I worked<br>on a project, in the one version we worked on the engine and made some very
<br>nice improvements. From this we had almost no feedback. The next version we<br>created a skinned interface and nothing was done on the engine. We were<br>flooded with compliments on how we improved our software and how much faster
<br>and better it was running. Users judge quality firstly with their eyes.</blockquote><div><br>Yes, he will choose the shiny at first, but if he get problems, fall back the the less less shiny, but working one.<br> </div>
<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">b) Installing. At the moment to install Kolab on a system you need to have<br>very sound Linux knowledge. Currently it is out of reach for people with
<br>limited or no knowledge of Linux and both Linux and Kolab have a very high<br>learning requirement. (This is not a reflection on OpenPKG, which I have the<br>highest regards for. )</blockquote><div><br>Are you speaking about fellows that will configure KOLAB, and maybe troubleshoot it
<br>when problems occur ? Yes you are :-)<br>Maybe your are mistaking knowledge and easiness! <br>Cars are safer and easier to drive but you still need a driving licence.<br>IT manager is responsible for tens of peoples, he need knowledge too!
<br>But we can make is life easier.<br><br></div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">The installation issue is being addressed by a number of companies at the
<br>moment and soon we will see a large increase in the user base of Kolab due<br>to this. I hope that these companies will be listed on the Kolab site to<br>show people without the necessary knowledge and skills to do the install
<br>that an easy installer is available for them.</blockquote><div><br>download, compile, bootstrap, login !<br>This is not difficult !<br>Maybe Installing tutorials should help, messages like "The installation can be long 2 or 4H depending your hardware" or
<br>"The installation is successful, you cans now start bootstrap" ...<br><br></div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
As for the user interface I am not qualified to make any comments as I<br>prefer functionality over shiny buttons any day :)<br><br>Best Regards<br><br>Joon Radley<br>Radley Network Technologies CC<br>Cell: +27 (0)83 368 8557
<br>Fax: +27 (0)12 998 4346<br>E-mail: <a href="mailto:joon@radleys.co.za">joon@radleys.co.za</a><br>Web: <a href="http://www.toltec.co.za">www.toltec.co.za</a><br><br><br><br>_______________________________________________
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</div><br><br clear="all"><br>-- <br>--<br>Alain Spineux<br>aspineux gmail com<br>May the sources be with you<br>