From greve at kolabsystems.com Fri Apr 22 16:48:54 2016 From: greve at kolabsystems.com (Georg Greve) Date: Fri, 22 Apr 2016 16:48:54 +0200 Subject: [Kolab-devel] Possible service degradation or disruption on Kolab Now and Kolab.org Message-ID: <1697205.Zy46ebInGF@katana.lair> [ See also https://kolab-service-status.ghost.io/2016/04/22/possible-service-degradation-or-disruption-on-kolab-now-and-kolab-org/ ] Dear Kolab.org Community, As most of you know, we are not only providing the majority of development, resource and support for Kolab, we also offer it as a ?Software as a Service? (SaaS) offering as ?Kolab Now.? The beauty of this set-up is that people do not have to run their own servers, they can get Kolab as a service. Also, it allows our users and customers to take advantage of extremely beneficial Swiss privacy laws. As a secure, fully-featured enterprise collaboration provider, and the only one that is fully Open Source, as well as fully independent from the United States of America, we have many people place their confidence into our software and services. Unfortunately this also seems to have put us on the radar as a potential victim of extortion by the criminal groups that have been holding to ransom other communication providers, banks, supermarkets and anyone else with substantial online services. Tuesday this week we received our ransom note, demanding we pay or face a large scale DDoS attack on all our services. So our technical team has been scrambling to ensure we are as prepared as we can be for such a case before the attack begins, and we have put in place as many measures as possible while protecting and preserving the integrity and security of our infrastructure, services and the data of our customers. But such situation always require setting priorities. And in this case we must prioritize the service to users of Kolab Now above all else, including some of our own internal systems, and also the Kolab.org community resources. In other words, you may find kolab.org, and its corresponding services, including git.kolab.org, unavailable while the attack is ongoing. We will of course restore these services as quickly as possible, and still hope that it was an idle threat. But we wanted to give you a heads up notice and ask for your patience and understanding. We have set up https://kolab-service-status.ghost.io for communication and updates and put up the background there https://kolab-service-status.ghost.io/2016/04/22/do-it-right-or-dont-do-it-at-all-part-iii/ while our own web sites may be impacted and we also suggest to keep an eye on https://twitter.com/kolabsupport as well as https://twitter.com/kolabops for those who are not afraid of strong language and technical lingo. Best regards, Your Kolab Team -- Georg C. F. Greve Chief Executive Officer Kolab Systems AG Kolab Enterprise Z?rich, Switzerland Collaborate in Confidence e: greve at kolabsystems.com t: +41 78 904 43 33 w: http://kolabsystems.com pgp: B358917A Georg C. F. Greve -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 828 bytes Desc: This is a digitally signed message part. URL: